Wal-Mart Research Paper Example | Topics and Well Written Essays - 1000 words

Wal-Mart - Research Paper ExampleAmong the biggest complaints about Wal-Mart that the average shopper has is the fact that thus far at the busiest times the store seems to open unaccompanied a few of its banks of checkout registers. Ask virtually any regular visitor to a Wal-Mart what their biggest beef is and you will get the same response abundant telephone wires.When I arrived in the store I was immediately reminded wherefore I like shopping at that place instead of a regular grocery store. Its well lit, clean, and the aisles are bigger. In addition, if Im shopping for provender and obtain to remember I need a non-food item I dont have to make another locoweedcel elsewhere. But as I walked past the long line of checkout channels, I also remembered why I join the legion of frustration shoppers. Despite the fact it is just after 500 PM, a time when Wal-Mart is usually quite busy due to the influx of people stopping by on their way home after a weekday at the job, I grad ed more checkout highroad lights off than on. The Wal-Mart I visited was a SuperCenter, the kind of store that combines grocery shopping with food, toys and electronics. There are two entrances, maven at the end with the food and the other where most of the non-food merchandise is located. I entered through the food entryway and notice right away that that there are five stub out lanes open. The express lane is ideally meant to speed up the process by which customers get in an out as only those who have less than 20 items are supposed to be allowed. I cant help merely notice there are at least three shoppers who have noticeably more than 20 items in their basket. I also cannot fault them besides the express lanes at grocery end of the aisle, I can count only s blush other lanes open all way down to the other hand. I didnt actually count how many total checkout registers this particular Wal-Mart, but after I recognize there were at least twice as many closed registers as open o nes I got the point. I came across an article from 2005 that indicated that Wal-Mart was aware of the problem of people having to check in line. According to the article, they were purportedly considering a technological approach called line rushing technology using a mobile digital scanner that allows employees to check out merchandise while customers wait in line. Customers receive a print-out with a ginmill code, so cashiers only need to scan the paper and take payment (Abelson). It sounds like a dreadful idea. So why havent I or anyone I know ever seen in action I decided to see if perhaps Id just missed out on all the fun so I approached a woman who looked particularly disgusted to be waiting in line.Her name was Hakima and she was one of those who quite obviously had more than twenty items in her cart despite being in the express checkout lane. I explained that I was writing a paper Wal-Mart, specifically on the consumer complaints lodged against the company and without e ven bringing up the subject she launched into a tirade against the long lines. Hakima told me that she probably had been first in line before at Wal-Mart, but that she couldnt remember it. I asked her how long she perceived to be average wait in a line at Wal-Mart was and she responded, It seems like a half hour every time, but probably is only ten minutes. Thats still a long time, though, when youre standing here looking at all those empty lanes. Those